Privacy Policy

Overview

Contendr (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS application and website.

Information We Collect

• Account information: name, email address, phone number, and Apple ID used to register.
• Profile and activity: bids, listings, purchases, sales, collection entries, and messages.
• Card images: photos you upload for grading, listing, or authentication.
• Payment information: transactions processed through Apple Pay and our payment partners. We do not store full payment credentials.
• Device and usage data: device type, OS version, app usage, and crash diagnostics.

How We Use Your Information

• Provide, operate, and improve the Contendr marketplace and grading services.
• Process bids, purchases, sales, escrow, and authentication.
• Communicate with you about transactions, support, and updates.
• Prevent fraud, enforce our policies, and comply with legal obligations.

Sharing

We do not sell your personal information. We share data only with service providers necessary to operate the app (e.g., cloud hosting, payment processing, authentication, analytics) and when required by law.

Your Choices

You may update your account information or request deletion of your account and data by contacting us at support@contendr.ai. Some data may be retained as required for legal, fraud-prevention, or operational purposes.

Contact Us

For privacy questions or requests, email us at support@contendr.ai.